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Slide 1 of 3: Consumer Protection
Consumer Protection

Consumer Protection

We empower consumers with knowledge on their rights and obligations in the marketplace and improve the handling and resolution of complaints.

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Fair Competition

Mergers and Monopolies

We regulate mergers and acquisitions and investigate abuse of dominance to maintain a competitive business environment.

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Restrictive Business Practices

Restrictive Business Practices

We eliminate cartel behavior and deter restrictive business practices.

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Latest News

News
CCPC Guides Financial Services consumers on payment of loans
Jun 29 2020

CCPC Guides Financial Services consumers on payment of loans

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News
Beware of the Covid-19 Fund Scam
Jun 15 2020

Beware of the Covid-19 Fund Scam

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News
Seeking Redress after Cancellation of Events Due to Covid-19
May 11 2020

Seeking Redress after Cancellation of Events Due to Covid-19

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News
Beware of False Online and Mobile Banking Agents
Apr 15 2020

Beware of False Online and Mobile Banking Agents

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Events

Beware of False Online and Mobile Banking Agents

CCPC ENHANCES AWARENESS ON COMPETITION AND CONSUMER PROTECTION AMONG LEARNERS AT THE 2026 JUNIOR FARMER AGRICULTURE SHOW.

May 26 2026
Beware of False Online and Mobile Banking Agents

Consumer Welfare Enhanced Through Strategic Collaboration at Metrology Day.

May 20 2026
Beware of False Online and Mobile Banking Agents

The Competition and Consumer Protection Commission (CCPC) participated in the 25th Annual Conference of the International Competition Network being held in Manila, Philippines.

May 12 2026
Beware of False Online and Mobile Banking Agents

CCPC Strengthens Consumer Protection in Aviation Through Landmark MoU with CAA.

Apr 27 2026
Beware of False Online and Mobile Banking Agents

The Competition and Consumer Protection Commission (CCPC) joined industry stakeholders in the launch of the Standardised Mobile Money Agent Training Manual, an important step toward strengthening consumer protection and trust in Zambia’s digital financial ecosystem.

May 19 2026

Related Links

International Consumer Protection
and Enforcement Network Comesa Competition Commission Energy Regulation Board Zambia Bureau of Standards Zambia Metrology Agency Zambia Information &
Communications Technology Authority

Get in touch with us

Plot 3827 Parliament Road Opposite
Mulungushi Conference Centre Olympia Park, Lusaka. 8:00 hrs - 17:00 hrs, Monday - Friday +260 211 232 657 | +260 211 222 787 +260 975873988 Toll Free 5678 zcomp@ccpc.org.zm X page Facebook page

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