Get in touch with us on: 0975873988 | +260 211 232 657 | | Toll Free: 5678
Slide 1 of 3: Consumer Protection
Consumer Protection

Consumer Protection

We empower consumers with knowledge on their rights and obligations in the marketplace and improve the handling and resolution of complaints.

File a Complaint
Fair Competition

Mergers and Monopolies

We regulate mergers and acquisitions and investigate abuse of dominance to maintain a competitive business environment.

Learn More
Restrictive Business Practices

Restrictive Business Practices

We eliminate cartel behavior and deter restrictive business practices.

Learn More

Latest News

News
CCPC urges consumers to take caution during the forthcoming Black  Friday event
Nov 28 2019

CCPC urges consumers to take caution during the forthcoming Black Friday event

Read more
News
CCPC cautions consumers against misleading information on some  websites
Nov 22 2019

CCPC cautions consumers against misleading information on some websites

Read more
News
CCPC warns against unscrupulous Insurance Agents
Nov 08 2019

CCPC warns against unscrupulous Insurance Agents

Read more
News
CCPC warns PAZ and MAZ against Price Dictation
Nov 06 2019

CCPC warns PAZ and MAZ against Price Dictation

Read more

Events

CCPC warns PAZ and MAZ against Price Dictation

CCPC ENHANCES AWARENESS ON COMPETITION AND CONSUMER PROTECTION AMONG LEARNERS AT THE 2026 JUNIOR FARMER AGRICULTURE SHOW.

May 26 2026
CCPC warns PAZ and MAZ against Price Dictation

Consumer Welfare Enhanced Through Strategic Collaboration at Metrology Day.

May 20 2026
CCPC warns PAZ and MAZ against Price Dictation

The Competition and Consumer Protection Commission (CCPC) participated in the 25th Annual Conference of the International Competition Network being held in Manila, Philippines.

May 12 2026
CCPC warns PAZ and MAZ against Price Dictation

CCPC Strengthens Consumer Protection in Aviation Through Landmark MoU with CAA.

Apr 27 2026
CCPC warns PAZ and MAZ against Price Dictation

The Competition and Consumer Protection Commission (CCPC) joined industry stakeholders in the launch of the Standardised Mobile Money Agent Training Manual, an important step toward strengthening consumer protection and trust in Zambia’s digital financial ecosystem.

May 19 2026