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MARCH 2026 PUBLIC AWARENESS ACTIVITIES AND COUNTRYWIDE INSPECTIONS

2026-03-31

Throughout March 2026, the Competition and Consumer Protection Commission (CCPC) conducted a series of routine inspections and sensitisation exercises across Zambia in collaboration with local authorities and partner institutions. The activities focused on promoting consumer welfare, product safety, fair trading practices, and raising awareness of consumer rights, with particular emphasis on the commemoration of World Consumer Rights Day.

Enforcement actions resulted in the seizure of non-compliant and expired goods valued at a combined total of K62,647.40 across multiple districts. In Lusaka Province, joint inspections at Chilenje Market and Kaunda Square Market led to the seizure of goods worth K8,817.00 and K2,198.00 respectively. In Southern Province, operations in Siavonga and Mazabuka yielded goods valued at K5,356.00 and K9,480.90, totaling K14,836.90. In Western Province, inspections in Lukulu and Luampa Districts resulted in the seizure of assorted goods worth K12,308.00. In Muchinga Province, an inspection in Chirundu District led to the seizure of goods valued at K18,702.50. In Northern Province, expired goods worth K5,785.00 were seized and disposed of in Luwingu District.

Sensitisation activities were also conducted across the country. In Solwezi, CCPC partnered with the Pensions and Insurance Authority to hold a consumer rights sensitisation at Mitech Market featuring dance, sketches, and one-on-one engagements. In Kasama, learners from Kasama Boys Secondary School participated in market inspections as part of World Consumer Rights Day activities, while an awareness event was held at Kasama Mall. School outreach sessions were conducted at Helen Kaunda Girls Secondary School in Kitwe, Musenga Primary School in Mungwi, Luwingu Day Secondary School, and Don Bosco Day Secondary School in Luwingu, with a focus on unsolicited deductions and consumer rights. Outdoor desk sensitisation exercises took place at ECL Mall in Kitwe, Kabuta Market in Chinsali, and Maiteneke Market in Mansa. A sensitisation session was also held at St. Peter Catholic Church in Luwingu District, while courtesy calls were made to Council Secretaries in Lukulu and Luampa alongside trader sensitisation. In Mansa, the office conducted inspections involving school clubs and multiple agencies including ZCSA, Zambia Police IP unit, and ZANIS.

CCPC is determined to work towards safer markets that will ensure business compliance and a more informed consumer base that will access services and products with confidence.

#CCPCZambia
#Consumerwelfare
#Faircompetition

CCPC

A TOTAL OF K8,817.00 IN NON-COMPLIANCE GOODS SEIZED DURING JOINT INSPECTION AT CHILENJE MARKET

2026-03-27

Chilenje Market was the focal point of routine inspection and sensitisations as the Competition and Consumer Protection Commission (CCPC) in collaboration with the Lusaka City Council went all out. The routine inspection and sensitisation exercise was aimed at promoting fair trade, awareness and protecting consumer welfare.

The initiative saw the team move through the market, from vegetable stalls to grain sections engaging traders and consumers directly on issues such as accurate product labelling, expiry dates, disclaimers, fair business conduct, and consumer rights. By the end of the exercise, goods valued at K8,817.00 had been seized for non-compliance.

Traders were cooperative and welcomed the engagement with enthusiasm, appreciating the balanced approach that combined enforcement with education.

Additionally, traders were encouraged to inspect products upon receipt and prior to display to ensure compliance with the law and to avoid unwanted losses. Consumers were equally encouraged to speak up and know their rights when it comes to quality, safe goods and fair treatment.

Should you encounter any unfair business practices or have concerns regarding consumer protection, reach out to CCPC. We are always ready to listen and act.

CCPC

GOODS WORTH K2,198.00 SEIZED DURING AN INSPECTION AT KAUNDA SQUARE MARKET IN LUSAKA

2026-03-26

Goods worth K2,198.00 have been seized during a joint inspection by Competition and Consumer Protection Commission- Zambia (CCPC) Lusaka Office and the Lusaka City Council (LCC) at Kaunda Square Market in Lusaka.

The routine exercise is aimed at ensuring that traders are offering safe products that are compliant, and properly labeled in line with consumer protection standard.

During the inspections, several non-compliant goods including expired products such as Noodle, cornflakes, Jik, powdered milk, and assorted drinks among others were confiscated from the shops.

In addition to the inspections, the team conducted sensitization activities for both traders and consumers.

These engagements focus on raising awareness about consumer rights and responsibilities, while encouraging adherence to safe and ethical business practices.

CCPC

EXPIRED GOODS WORTH K5,785.00 SEIZED IN LUWINGU

2026-03-25

Goods valued at K5,785.00 have been seized and disposed of after being found expired during a joint inspection conducted by the Competition and Consumer Protection Commission (CCPC) Kasama Office in collaboration with the Luwingu Town Council.

The exercise targeted various trading outlets within Luwingu District to ensure compliance with product safety standards and protect consumers from harmful products.

The Commission wishes to urge traders to regularly check their stock and adhere to set regulations.

Failure to comply with product safety requirements will result in enforcement action, including seizure and disposal of non-compliant goods.