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Slide 1 of 3: Consumer Protection
Consumer Protection
We empower consumers with knowledge on their rights and obligations
in the marketplace and improve the handling and resolution of complaints.
File a Complaint
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Mergers and Monopolies
We regulate mergers and acquisitions and investigate abuse of dominance
to maintain a competitive business environment.
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Restrictive Business Practices
We eliminate cartel behavior and deter restrictive business practices.
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News
Aug 21 2026
CCPC ALERTS CONSUMERS IN ZAMBIA ON RECALL OF CERTAIN LAND ROVER DEFENDER, DISCOVERY AND RANGE ROVER VEHICLES OVER POTENTIAL AIRBAG CONCERNS
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News
Aug 11 2026
STAKEHOLDER COMMENTS FOR THE DRAFT GUIDELINES
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News
Apr 08 2026
PUBLIC NOTICE: CONSUMER RIGHTS AND ONGOING INQUIRY
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News
Mar 31 2026
MARCH 2026 PUBLIC AWARENESS ACTIVITIES AND COUNTRYWIDE INSPECTIONS
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CCPC ENHANCES AWARENESS ON COMPETITION AND CONSUMER PROTECTION AMONG LEARNERS AT THE 2026 JUNIOR FARMER AGRICULTURE SHOW.
May 26 2026
Consumer Welfare Enhanced Through Strategic Collaboration at Metrology Day.
May 20 2026
The Competition and Consumer Protection Commission (CCPC) participated in the 25th Annual Conference of the International Competition Network being held in Manila, Philippines.
May 12 2026
CCPC Strengthens Consumer Protection in Aviation Through Landmark MoU with CAA.
Apr 27 2026
The Competition and Consumer Protection Commission (CCPC) joined industry stakeholders in the launch of the Standardised Mobile Money Agent Training Manual, an important step toward strengthening consumer protection and trust in Zambia’s digital financial ecosystem.
May 19 2026
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International Consumer Protection