Get in touch with us on: 0975873988 | +260 211 232 657 | | Toll Free: 5678
Slide 1 of 3: Consumer Protection
Consumer Protection

Consumer Protection

We empower consumers with knowledge on their rights and obligations in the marketplace and improve the handling and resolution of complaints.

File a Complaint
Fair Competition

Mergers and Monopolies

We regulate mergers and acquisitions and investigate abuse of dominance to maintain a competitive business environment.

Learn More
Restrictive Business Practices

Restrictive Business Practices

We eliminate cartel behavior and deter restrictive business practices.

Learn More

Latest News

News
CALL FOR COMMENTS
Jun 08 2021

CALL FOR COMMENTS

Read more
News
Google Play Store to require app providers to provide consumers with detailed information regarding data collection and use following growing international pressure
May 20 2021

Google Play Store to require app providers to provide consumers with detailed information regarding data collection and use following growing international pressure

Read more
News
Kwacha Industries and Hardware Limited fined for Unfair Trading Practices
Apr 28 2021

Kwacha Industries and Hardware Limited fined for Unfair Trading Practices

Read more
News
CCPC Fines Cement Companies for Anti-Competitive Trade Practices and Orders Adjustment of Prices
Mar 31 2021

CCPC Fines Cement Companies for Anti-Competitive Trade Practices and Orders Adjustment of Prices

Read more

Events

CCPC Fines Cement Companies for Anti-Competitive Trade Practices and Orders Adjustment of Prices

CCPC ENHANCES AWARENESS ON COMPETITION AND CONSUMER PROTECTION AMONG LEARNERS AT THE 2026 JUNIOR FARMER AGRICULTURE SHOW.

May 26 2026
CCPC Fines Cement Companies for Anti-Competitive Trade Practices and Orders Adjustment of Prices

Consumer Welfare Enhanced Through Strategic Collaboration at Metrology Day.

May 20 2026
CCPC Fines Cement Companies for Anti-Competitive Trade Practices and Orders Adjustment of Prices

The Competition and Consumer Protection Commission (CCPC) participated in the 25th Annual Conference of the International Competition Network being held in Manila, Philippines.

May 12 2026
CCPC Fines Cement Companies for Anti-Competitive Trade Practices and Orders Adjustment of Prices

CCPC Strengthens Consumer Protection in Aviation Through Landmark MoU with CAA.

Apr 27 2026
CCPC Fines Cement Companies for Anti-Competitive Trade Practices and Orders Adjustment of Prices

The Competition and Consumer Protection Commission (CCPC) joined industry stakeholders in the launch of the Standardised Mobile Money Agent Training Manual, an important step toward strengthening consumer protection and trust in Zambia’s digital financial ecosystem.

May 19 2026

Related Links

International Consumer Protection
and Enforcement Network Comesa Competition Commission Energy Regulation Board Zambia Bureau of Standards Zambia Metrology Agency Zambia Information &
Communications Technology Authority

Get in touch with us

Plot 3827 Parliament Road Opposite
Mulungushi Conference Centre Olympia Park, Lusaka. 8:00 hrs - 17:00 hrs, Monday - Friday +260 211 232 657 | +260 211 222 787 +260 975873988 Toll Free 5678 zcomp@ccpc.org.zm X page Facebook page

Our Offices

Lusaka Kitwe Chipata Solwezi Livingstone
Mongu Chinsali Mansa kabwe

Copyright © 2020 Competition & Consumer Protection Commission. All Rights Reserved.