The Competition and Consumer Protection Commission (CCPC) successfully concluded a three-day Business Etiquette training workshop yesterday conducted by the National Institute of Public Administration (NIPA).
The training which ran from 09th July to 11th July 2025 aimed at developing professional communication, presentation and conduct skills appropriate for formal workplace and stakeholder settings.
The training focused on key areas such as;
- Business language and meeting etiquette
- Email and digital communication etiquette
- Phone etiquette and voice communication
- Verbal and non-verbal communication
- Business dress and personal presentation
- Formal conduct with stakeholders
CCPC is committed to applying these principles in day-to-day operations, further solidifying its reputation as a forward-thinking institution.
Yesterday, the Minister for Small and Medium Enterprises, Honourable Engineer Elias Mubanga MP, accompanied by Permanent Secretary Mrs. Subeta K. Mutelo, visited the Ministry of Commerce, Trade and Industry’s one-stop shop.
This visit followed their attendance at a business seminar organised by the Zambia International Trade Fair.
The purpose of the visit was to encourage the regulatory institutions under the Ministry, highlighting their vital roles as enablers of a healthy business environment thereby contributing to the growth of the economy and acknowledging the significant contributions each makes toward realising the vision for SMEs and businesses.
During the visit, the Minister engaged in a productive discussion with our Executive Director Mrs. Eunice Phiri Hamavhwa about CCPC’s mandate and explored ways we can continue to support various sectors effectively.
Yesterday, 02nd July 2025, the Competition and Consumer Protection Commission (CCPC) through the Research and Education Unit, visited Nelson Mandela and Matero Girls Secondary Schools to engage with learners during Clubs Day.
The team held an interactive session with learners on the CCPC’s mandate and discussed activities planned for the remainder of the academic calendar.
The visit is part of efforts to ensure continued CCPC School Club activities and strengthen awareness among young consumers.
Yesterday, 02nd July 2025, the Competition and Consumer Protection Commission (CCPC) through the Research and Education Unit, visited Nelson Mandela and Matero Girls Secondary Schools to engage with learners during Clubs Day.
The team held an interactive session with learners on the CCPC’s mandate and discussed activities planned for the remainder of the academic calendar.
The visit is part of efforts to ensure continued CCPC School Club activities and strengthen awareness among young consumers.
CCPC
Events
CCPC signs MOU with NaCC
On 7th September 2023, The Competition and Consumer Protection Commission and the Namibian Competiton Commission (NaCC) signed a memorandum of understanding on strengthening cooperation in competition law enforcement between the two countries at Kenneth Kaunda Conference Centre in Lusaka on . The MOU was signed at the Joint Zambia Namibia Trade Commission meeting and was witnessed by Zambia's Acting Minister of Commerce, Trade and Industry Hon. Rodney Sikumba, MP and The Minister of Trade and Industralisation for the Republic of Namibia Hon. Lucia Lipumbu and the respective High Commissioners accredited to both Zambia and Namibia. When Namibia was establishing their Commission in 2009, they came to Zambia to learn.
CCPC signs MOU with NaCC
Date: 7th September 2023.
CCPC signs MOU with NaCC
Date: 7th September 2023.
CCPC COMESA MoU Signing Ceremony
The Competition and Consumer Protection Commission (CCPC) signed a revised Memorandum of Understanding (MoU) with the COMESA Competition Commission (CCC) on 4th November, 2022 at Lusaka’s Mulungushi International Conference Center. The MoU has areas of cooperation which include; regional e-commerce consumer protection, preparation of the Zambian business community through acquiring information on how to competitively position themselves under the African Continental Free Trade Area (AfCFTA) agreement and joint investigations on consumer and anti-competitive business practice cases among others.