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CCPC ENGAGES KASAMA BOYS LEARNERS IN WCRD INSPECTIONS

2026-03-18

The Competition and Consumer Protection Commission (CCPC), through its Kasama office, engaged learners from Kasama Boys in market inspections as part of World Consumer Rights Day (WCRD) activities.

The exercise gave the learners practical exposure to consumer protection issues, including product safety and proper labeling.

In the same event, the Commission is currently conducting an awareness activity at Kasama Mall targeting both traders and consumers.

The activities reinforce CCPC’s commitment to promoting informed and protected consumers.

CCPC

KABWE MAKES HISTORY AS ZAMBIA HOSTS 2026 WORLD CONSUMER RIGHTS DAY

2026-03-15

The spirit of consumer empowerment was alive and thriving in Kabwe on March 14th, 2026, as Zambia commemorated World Consumer Rights Day (WCRD) at the historic Mukuyu Tree. The event saw an overwhelming turnout from people from all walks of life, transforming the site into a vibrant hub of activity and awareness.

The day was marked by a rich exhibition where various institutions set up stands, not only engaging with local residents but also hosting a distinguished lineup of guests, including the Ministry of Commerce Trade and Industry Permanent Secretary, Board Chairpersons, and heads of statutory bodies.

The proceedings were officially launched by Mrs. Lillian Bwalya on behalf of Hon. Chipoka Mulenga, Minister of Commerce Trade and Industry. In a significant move toward inclusivity, Mrs. Bwalya explained the rationale behind choosing Kabwe as the host city. She stated that the commemoration was officiated from Kabwe "to allow for other provinces to have a feel of what government is doing, taking services closer to the people and ensuring that awareness on consumer rights and responsibility reaches communities across the country."

Addressing the crowd, Mrs. Bwalya delivered a powerful message on the economic role of the public. "Consumers are the foundation of every economy," she emphasized. "When consumers have confidence in the safety and the quality of products and services on the market, they are empowered to participate actively in the economy." She also revealed that the government has officially revised the Act that provides for consumer protection, a move set to strengthen the provisions that allow aggrieved individuals to seek intervention from the Competition and Consumer Protection Commission (CCPC). She urged the public to remain vigilant and seek accurate information when making purchases.

Echoing this sentiment, CCPC Executive Director introduced the global theme to the audience: "Safe Products, Confident Consumers." She unpacked the theme, stressing that it highlights the critical importance of ensuring goods on the market are safe, reliable, and honestly represented.

Further solidifying the commission's commitment, Mr. Sikambala M. Musune, CCPC Vice Chairperson, spoke on behalf of Board Chairperson Ms. Angela Kafunda. He linked the occasion directly to the CCPC’s strategic goals, noting that the relationship between the government, businesses, and consumers is central to creating stakeholder value. He highlighted the three pillars anchoring CCPC strategy: Market Integrity, Consumer Empowerment, and Collaborative Regulations.

The District Permanent Secretary for Central Province also graced the occasion, adding that consumer protection is an important component of economic development.

CCPC

Courtesy Calls on the Deputy Permanent Secretary for Central Province and the District Commissioner of Kabwe

2026-03-13

The World Consumer Rights Day (WCRD) National Organising Committee (NOC), together with a team from the Competition and Consumer Protection Commission (CCPC), paid courtesy calls on the Deputy Permanent Secretary for Central Province and the District Commissioner for Kabwe District ahead of the World Consumer Rights Day commemorations scheduled for 14th March 2026 in Kabwe.

Deputy Permanent Secretary Mr. Godfrey Chitambala emphasised the importance of the various establishments that provide consumers with products and services, noting that these institutions play a critical role in driving the economy.

Meanwhile, District Commissioner Mr. Lennox Shimwambwa expressed delight that the National Organising Committee would be represented at the event and highlighted the important role that institutions that work to safeguard consumer rights play.

Speaking during the engagements, NOC Chairperson Mr. Kings Syachika explained that the decision to hold this year’s commemorations in Kabwe, as opposed to the usual venue in Lusaka, was intended to ensure that consumers beyond Lusaka Province feel included as the country spreads awareness of this year’s theme, “Safe Products, Confident Consumers.”

The Deputy Permanent Secretary welcomed the decision, noting that hosting the event at Mukuyu Tree provides a central and accessible venue for the public. He also encouraged the organising team to consider using more local languages when engaging with members of the community to ensure the message reaches a wider audience.

Ahead of the commemorations, the Commission and the NOC also conducted several awareness activities, including a live radio programme on Spice Radio and outreach visits to school clubs at Chindwin A Secondary School and Stephen Luwisha Girls Secondary School. These engagements were aimed at sensitising the community on the WCRD theme, “Safe Products, Confident Consumers,” and highlighting how different institutions contribute to protecting consumer rights.

CCPC

EMPOWERING YOUNG GENERATION OF SMART SHOPPERS

2026-03-03

Through the School Clubs Initiative, the Competition and Consumer Protection Commission (CCPC), in partnership with the Patents and Companies Registration Agency (PACRA), Consumer Unity & Trust Society (CUTS) and the Securities and Exchange Commission (SEC), jointly conducted an insightful engagement with learners at Silverest Secondary School.

The engagement aimed to equip pupils with knowledge on consumer rights and responsibilities, smart spending habits and the importance of making informed financial and investment decisions. The institutions highlighted the need for young people to understand how the marketplace operates, how to identify unfair trading practices, and how to assert their rights as consumers.

During the session, the various institutions shared their respective mandates and explained how their work contributes to protecting consumers and ensuring transparency and fairness in the business environment.

The joint engagement is in line with this year’s World Consumer Rights Day commemoration under the theme “Safe Products, Confident Consumers,” reinforcing the collective commitment to promote consumer safety, awareness, and confidence in the marketplace.