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About Us

The Competition and Consumer Protection Commission (CCPC) is a statutory body established with a unique dual mandate to protect the competition process in the Zambian Economy and also to protect consumers.

The CCPC was established in 1997 under the name Zambia Competition Commission (ZCC). The name was then changed in 2010 to Competition and Consumer Protection Commission (CCPC) following the enactment of the new Act called the Competition and Consumer Protection Act (CCPA) No. 24 of 2010 and repeal of the old Act.

 Vision Statement

“A vibrant and dynamic protector of competitive markets and consumer welfare in Zambia”


Mission Statement


“To safeguard and promote a competitive business environment and enhance consumer welfare by prohibiting anti-competitive and unfair trading practices in Zambia”

Organizational Values


In the discharge of functions, the Commission has committed to be guided by a set of organizational values. These values will influence how it discharges its functions, including its investigations, public outreach and stakeholder engagement. These values will, additionally serve to guide the conduct of the Board and Staff.

1. Professional – We act in a skilled and diligent manner, exhibiting good judgment and polite behaviour.
2. Integrity – We act fairly, ethically and transparently in all we do.
3. Respect– We respect and value all our stakeholders.
4. Excellence– We use our energy, skills and resources to deliver the best service.
5. Responsive – We proactively engage with all our stakeholders and respond in a timely manner. 6. Transparency – We are accountable and respect due process.

CCPC Tree of Change

Investigate & Assess Cartels

→Fixing of prices among competitors
→Division of markets by allocating customers, suppliers or territories
→Setting of production volume/output
→Collusive tendering or bid rigging

Review, Investigate and assess abuse of dominance conducts which takes the form of:

→Applying dissimilar conditions to
   equivalent transactions with other
   trading parties
→Denying any person access to an
   essential facility
→Predatory pricing of goods and services
→Excessive pricing of goods and services
→Imposing unfair trading conditions such
   as exclusive dealing and tying/bundling
  of products and services

Review, assess and investigate mergers

→Sale or lease of assets of an enterprise
   to an independent enterprise
→Amalgamation or combination of
   independent enterprises
→Occurrence of a joint venture that
   involves two or more independent
   enterprises

Ensuring that consumers are protected from unfair trading practices

→Investigating and analysing consumer
   rights violations as stipulated in that Act
→Educating and sensitising the public
   on consumer protection provisions in
   the Act as well as their rights as enshrined
   in other various pieces of legislation
→Carrying out advocacy between the
   business entities and the consumers
   and mediating between them

About CCPC

The Competition and Consumer Protection Commission (CCPC) is a statutory body established with a unique dual mandate to protect the competition process in the Zambian Economy and also to protect consumers.

Get in touch

Competition & Consumer Protection Commission
4th Floor Main Post Office Building
P.O Box 34919
Lusaka
+260 211 232657/222787

5678 Toll Free

zcomp@ccpc.org.zm

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